We are expanding the international team of our new FP Shared Service Center Europe in Hennigsdorf (northern Berlin area).
Native Dutch, French or/and Italian speaker. In addition, sufficient German or English.
First experience in customer service, retail, tourism or hospitality.
Basic knowledge of common MS Office products.
Customer-focused, structured and reliable attitude.
Great team spirit.
Thriving in an international work environment.
Customer service for the Netherlands, Belgium or/and Italy in relation to FP products and services.
Work with our customers and dealers to resolve their issues on the phone, via e-mail or chat.
Help customers with their invoices, payments, deliveries or local post related issues.
Document incidents and resolutions.
Common administrative and back-office issues.
Assisting on projects and process improvement.
Be part of an intercultural, motivated and open-minded team.
Work in a performance-oriented company.
Get a paid onboarding and training to start into your new role.
Have 30 days of vacation, an attractive salary, holiday allowance and a Christmas bonus.
Take advantage of different possibilities to grow within the company.
Rely on a steady planning as working hours are on weekdays within usual office hours.
No evening, night or weekend shifts.
Enjoy flat hierarchies and an appreciative working atmosphere.
Choose between either a monthly BVG ticket or a parking spot in our building.
FP GROUP | The FP Group, headquartered in Berlin, has been the expert in secure mail business for 95 years.
We worked hard to become one of the foremost suppliers in the world of mail processing equipment. Now, we also offer digital solutions in communication and related areas.
Our customers are more than 200,000 satisfi ed businesses and government agencies, all over the world. FP Shared Service Center Europe is aiming at further improving FP’s customer service quality and speed by focusing our strengths and capabilities in one center for all of Europe.
We are located in Hennigsdorf (northern Berlin area).
FP Shared Services Europe GmbH
Phone: +49 30 220660-609
Permanent employment /
Contract form: Limited
Field of Work:
Distribution / Sales / Service